Refund policy
Damaged or Defective Items
If you receive a damaged, defective, or incorrect product, please contact us within 30 days of delivery at myrivardo@gmail.com with:
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Your order number
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A description of the issue
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Clear photos of the product
If your claim is approved, we will offer a replacement or a full refund at no additional cost.
Non-Returnable Items
We do not accept returns for:
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Buyer’s remorse
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Incorrect orders placed by the customer
Lost or Missing Packages
If your package is lost in transit, please contact us within 30 days. We will work with our fulfillment partner to resolve the issue.
Refund Processing
Approved refunds will be issued to your original payment method within 5–10 business days.
If you have any questions, contact us at: myrivardo@gmail.com